JBL wireless Bluetooth speakers set the industry standard for portable audio. There is a huge variety of speakers available, with models to fit all of your needs. I’ve owned a lot of JBL speakers over the last decade, and their quality is unparalleled.
However, there are some issues – nothing that can’t be fixed with a reset. As with all Bluetooth products, there may be connection or quality issues if the devices don’t pair right or have an issue maintaining connection.
Here, I’ll go over the procedure to reset each popular JBL speaker model. This can solve some of these issues and may save you from buying a brand new Bluetooth speaker.
Why Reset Your JBL Speakers?
There are quite a few problems that you might run into with any Bluetooth device, including JBL speakers. Resetting your JBL Speakers can be the first step toward resolving some of the issues you might encounter.
Issues that a reset might fix include:
- Loss of connection
- Speaker won’t charge
- Speaker won’t stay paired to your device
- Sound quality because of pairing issues
- Battery drains quickly
- Speaker won’t charge
- Speaker stops responding
- Speaker won’t output audio
Any of these issues may indicate a large problem with your JBL speaker. However, resetting the speaker should be your first step. If you can resolve the issue by resetting, you’ll avoid having to replace your speaker.
It’s also the first thing you should try if your device stops responding. Sometimes, Bluetooth speakers can stop working altogether until a reset is performed. If your speaker is having issues, try these steps first!
General Troubleshooting and How to Reset JBL Bluetooth Speakers
Each JBL speaker model has a unique reset process. However, there are a few things you can try before attempting to hard reset any of the JBL speaker models.
First, try restarting your paired device. Regardless of what phone, computer, or another device you have the speaker paired to, restarting it can sometimes clear the issue. Make sure that the device restarts completely.
You can also try turning the Bluetooth on your device off and then back on again. Some of the reset methods below will have this as a step. To do this, simply navigate to your Bluetooth settings. From this menu, you can turn your Bluetooth off, then turn it on after a few moments.
Finally, check device compatibility. JBL speakers support a specific set of Bluetooth profiles. These include:
- A2DP: “Advanced Audio Distribution Profile” for high-quality audio streaming
- AVRCP: “Audio/Video Remote Control Profile” for music controls (start, pause, etc)
- HSP: ‘Headset Profile’ for two-way communication
- HFP: ‘Hands-Free Profile’ two-way communication but with additional features
When you are trying to connect your device to a JBL Bluetooth speaker, make sure that the device is compatible with the profiles. If resetting your device doesn’t work, this could be the problem.
How to Reset JBL Pulse 3 Speaker
The JBL Pulse 3 is a favorite for many music enthusiasts. The waterproof design and 360 color show are great for parties and spending time in the pool. If your JBL Pulse 3 starts to act up, take the following steps to reset it.
- Hold the power button until the device turns off completely. The lights around the speaker will turn off and the speaker will no longer be available to pair to your device.
- Turn Bluetooth off on your device. You can also go into your ‘Paired Devices’ list and remove the JBL Pulse 3. This way, your device ‘forgets’ the speaker. When you pair again, the connection will be fresh.
- Now, hold Volume Down and the Bluetooth button at the same time. Keep them pressed for at least 10 seconds, or until the lights come back on. The lights around the speaker will be red, green, and blue, and then turn off – but the on/off light will still be lit.
- Press the power button to turn the speaker off completely. The light will go away.
- Press the power button again to turn the speaker on.
- At this point, you can turn on your Bluetooth and re-pair your speaker to your device. All your settings will need to be reconfigured, but the connection and speaker itself should be just like new.
These instructions allow you to ‘soft reset’ your connection to the speaker at the same time you’re ‘hard resetting’ the speaker itself. This is the best way to ensure that your Pulse 3 is functioning well and to make sure that the connection is stable.
How to Reset JBL Clip Speaker
The JBL Clip 3 and Clip 4 are small speakers that still deliver great JBL-quality sound. The JBL Clip 3 is no longer available, but this method works for that speaker as well. If you still have one hanging around, this reset method might help you.
- The speaker must be on. You can tell the speaker is on by the indicator light on the surface of the speaker (between the posts of the ‘clip’). This indicator should be illuminated.
- Hold down the Volume Up button (located on the front of the speaker) and the Play button. Hold them both for about 15 seconds, or until the indicator light turns off.
- Make sure to remove the speaker from your ‘Paired Devices’ list on your smartphone or another device. Turn off Bluetooth on that device until the speaker is turned back on.
- After a few moments, you can turn the JBL Clip 3 or 4 back on. The indicator light should be flashing, which tells you that it is ready to pair.
- Re-pair your device and the JBL Clip speaker like you’re doing it for the first time. Your speaker is now factory reset and soft reset with a fresh connection to your device. This should solve a lot of issues with this speaker.
How to Reset JBL Flip Speakers
JBL’s Flip series of speakers offer award-winning sound, excellent waterproofing, and a great user experience. However, sometimes they run into problems. Each of the Flip series speakers has a slightly different reset method, so you should follow the guide for whichever device you have.
How to Reset JBL Flip 3 Speaker
The Flip 3 is an older model, but it’s still easy to reset. These simple steps should help resolve some of the connection and pairing issues you may have with this speaker.
- First, turn the speaker on. Hold the power button until the button lights up.
- Once the device is on and displaying the volume indicator lights, press and hold the Play button and the Volume Up button at the same time. You’ll need to keep holding them until the device turns off, which should be within 20 seconds.
- Next, make sure to make your device ‘forget’ the speaker. Remove the Flip 3 from your ‘Paired Devices’ list on your Bluetooth menu. You may also need to turn off your Bluetooth to get a fully fresh connection.
- Now you’re ready to turn the JBL Flip 3 back on. Hold the power button to turn the speaker on. It should have a flashing blue indicator light on the power button, which means it’s ready to repair.
- Pair your JBL Flip 3 with your device as if you’re doing it for the first time.
How to Reset JBL Flip 4 Speaker
The JBL Flip 4 is an upgraded version of the Flip 3. It features built-in noise cancellation for calls as well as the capability to connect multiple speakers. It’s still got that well-known JBL-quality audio! To reset your Flip 4, follow these steps.
- Make sure that you begin with the JBL Flip 4 powered on. The power button should glow blue and the volume indicator lights should be illuminated.
- Then, hold down the Volume Up and Play buttons at the same time. These buttons are located right next to each other on the front of the JBL Flip 4’s speaker surface. You’ll need to hold them down until the device turns off, which is after about 10 seconds.
- Next, make sure to remove the JBL Flip 4 speaker from your ‘Paired Devices’ list in your Bluetooth menu. This ensures that when you re-pair the speaker, you’ll get a clean connection.
- After a few minutes, you can turn your JBL Flip 4 on again. Once it has powered on, the power button will be flashing. This means the speaker has been reset and it’s time to re-pair it to your device.
- Pair your JBL Flip 4 to your device as usual. The connection should be clear and any issues should be resolved.
How to Reset JBL Flip 5 Speaker
The JBL Flip 5 is the most recent model of the popular Flip line. While this speaker is a bit larger than the earlier models, it’s highly customizable and has a lot of power. If you’re running into connection issues, the following steps can help you reset your Flip 5.
- First, turn your JBL Flip 5 on. The power button and the surrounding lights should be illuminated in solid blue.
- Once the speaker is on, you must hold down the Play and Volume Up button at the same time. These buttons are right next to each other on the face of the speaker. Hold them down for about 15 seconds, or until the speaker turns off.
- Take this opportunity to remove the Flip 5 speaker from the ‘Paired Devices’ list. This list should be in your device’s Bluetooth menu. Removing the speaker ensures that you get a clean connection when you restart the speaker.
- Now, turn your JBL Flip 5 back on. The light on and around the power button should be flashing, meaning that the reset is complete.
- Pair the JBL Flip 5 with your device again. Connection issues should be resolved.
How to Reset JBL Link 10 Speaker
JBL’s Link 10 speaker is an older model that offered voice activation and smart home connectivity. If you still have one of these today, resetting the speaker can solve a lot of connectivity and quality issues. Follow these simple steps.
- Start with your JBL Link 10 speaker powered on. If the speaker is off, you can turn it on by pressing and holding the power button on the side of the speaker.
- Next, you’ll want to press and hold the Mute button for about 15 seconds. This button is located right next to the power button on the side of the speaker. Hold it until the speaker turns off again.
- Now you can remove the JBL Link 10 from the ‘Paired Devices’ list on your devices. Since this is a smart home device, you should use the smart home app if you’ve paired the device that way. Otherwise, turning off your Bluetooth and removing the speaker from the device list should be enough.
- Once this is done, press and hold the power button again to turn the speaker on. The reset is done and it’s ready to be re-paired to your smart home system.
- Go through the process outlined in the manual to re-pair the JBL Link 10 speaker with your smart home system and your smartphone.
How to Reset JBL Charge Speaker
The JBL Charge was the first in a long line of great speakers. These were some of the first speakers that provided up to 12 hours of playback on the go. This line is still a powerhouse! These simple steps can help restore spotty connections.
- First, turn the speaker on. Press the power button once, and the battery indicator lights will illuminate. The ring around the power button should turn solid blue when the device is on and paired (if not paired, it will flash blue and red).
- Then, hold down the Volume Down and Power buttons at the same time. The ring around the power button will flash red three times and then turn solid blue for a few seconds. This means that the hard reset was successful. The speaker will power off.
- Now is a good time to remove the JBL Charge speaker from the ‘Paired Devices’ list on your device. This can usually be found in the Bluetooth settings menu.
- Finally, you can power the device on again. Press the power button, and the JBL Charge will enter pairing mode. In this mode, the power button flashes blue and red.
- Now, re-pair your JBL Charge speaker just as you did the first time you set it up.
How to Reset JBL Charge 4 Speaker
JBL’s Charge 4 Speaker is one of the latest Charge models they offer, but it’s also one of the most popular. This powerful upgrade offers 20 hours of battery life and full IPX7 waterproofing for days at the beach. If you’re having connection issues, these simple steps can help.
- First, make sure that the JBL Charge 4 speaker is turned on. Press and hold the power button until the power light and the surrounding ring are a solid white.
- Now, start the reset by pressing and holding the Bluetooth button and the Volume Up button at the same time. These buttons are next to each other on the control panel for the JBL Charge 4. Keep holding these buttons for about 15 seconds or until the speaker turns off.
- It’s time to remove the JBL Charge 4 from the list of paired devices in your device’s Bluetooth menu. This makes your device ‘forget’ the old connection it had with the JBL Charge 4. You can also turn your Bluetooth off at this point to create a clean slate for a new connection.
- Power the Charge 4 speaker back up at this point. Press and hold the power button until it begins flashing blue. This means that the reset is complete and it’s ready to pair.
- Pair the JBL Charge 4 with your device like you were setting up a new Bluetooth connection. It should be free of any pairing issues or other problems.
How to Reset JBL Xtreme Speaker
The JBL Xtreme is has a huge charging capacity and offers crystal-clear. This speaker rocks the bass, and you can pair up to 3 devices at once. Your friends can control the music, too. These steps can help you avoid any connection issues you may be having.
- First, the speaker must be on. To turn the JBL Xtreme on, press and hold the power button until the indicator light on the power button comes on.
- Next, you’ll reset the speaker by pressing and holding the Bluetooth button and the Volume Up button at the same time. Keep them both held down until the speaker powers off.
- From here, you should remove the JBL Xtreme speaker from your ‘Paired Devices’ list on your device. This is available in your device’s Bluetooth menu. This allows your device and the JBL Xtreme to have a clean connection when you re-pair them.
- Now it’s time to turn on the JBL Xtreme speaker. Press the power button until the indicator light on the button is flashing blue. This means that the speaker is ready to pair again.
- Pair the JBL Xtreme with your device as if you are setting it up for the first time.
How to Reset JBL Boombox
JBL’s Boombox speaker has one of the longest-running battery times in the JBL speaker family. You can pair up to two devices and this powerful sound can even resist water. If you are having trouble pairing any of your devices, resetting the speaker should help.
- First, make sure that your JBL Boombox speaker is on. Press the power button until the symbol turns blue to power the speaker on.
- Once the speaker is on, press and hold the Volume Up button and the Bluetooth button for about 10 seconds, or until the speaker turns off.
- Now, you have an opportunity to remove the JBL Boombox from the ‘Paired Devices’ list on your device. This list should be in your device’s Bluetooth menu.
- You can turn the JBL Boombox speaker on again at this point. The Speaker will enter pairing mode, at which point you can pair it to your device as though you are pairing a brand new speaker.
How to Reset JBL Go 2
The JBL Go line is a budget-friendly, no-nonsense set of speakers that you can take with you anywhere. Shorter battery life and smaller footprint mean they’re perfect for short trips and extremely portable. The JBL Go 2 is the latest in this great line. You can solve most connectivity problems by resetting them through the steps below.
- Turn the JBL Go 2 on to start. Press the power button to turn the speaker on.
- To initiate the reset, hold the Volume Up button and the Bluetooth button at the same time. Hold for about 10 seconds or until the speaker powers off again.
- Now is the perfect opportunity to remove the JBL Go 2 speaker from your ‘Paired Devices’ list. This lets your device forget the speaker and allows for a clean connection when you re-pair them.
- After that, turn the JBL Go 2 back on by pressing the power button. It should be in pairing mode, allowing you to pair your device as though you are setting it up for the first time.
What If Resetting Doesn’t Work?
What if you go through the proper steps for your device, but it’s still not working? Before you throw it out or take it back to the store, check a few of these overlooked but important Bluetooth issues.
- Avoid open areas with your Bluetooth devices. Bluetooth works best when there are objects to reflect and bounce the signal off. If you are trying to use your speakers in a large open area, range and quality may be reduced.
- Maintain a clear line of sight between your speaker and your device. Obstacles can keep your Bluetooth signal from reaching you, and it may interfere with it.
- Try to stay as far away from Wi-Fi routing devices as possible. This signal may interfere with your Bluetooth devices.
- Too many devices with Bluetooth enabled may also cause signal interference problems. Turn Bluetooth off on the devices that you aren’t using to avoid this.
If you are still having issues with your Bluetooth speakers, you might have to replace them. Contact JBL to see if they are still under warranty – if it’s a failure of the device, they may be willing to work with you and provide a replacement.
JBL Bluetooth speakers are some of the best in the business. No matter what you want to use it for, there is a solution for you. Their quality sound sets them apart from other Bluetooth speaker brands, and they have a background in audio that others may not.
Many of the pairing problems users have can be fixed with a hard reset. Follow these instructions for the devices you own or search your user manual for reset methods that are specific to your JBL model.